Privacy Policy & Cookies
Privacy Policy
Introduction
Your privacy is important to us. We want you to feel safe with us and we act accordingly, in compliance with applicable legislation on the protection of personal data, in particular the new European General Data Protection Regulation (GDPR) effective since 25 May 2018. Below we inform you of the purposes for which we collect and use your personal data, and how you can monitor these processes and exercise your rights. Our IT systems are protected by technical and organisational measures against unauthorised access, alteration or dissemination of your data, as well as against loss or deletion.
Name and contact details of the data controller
Responsibility for the processing of personal data you enter when filling out the contact form lies with:
Tehnoline telekom d.o.o.
Kaštanjer 5, HR-52100 Pula
Phone: +385 (0)52 350 000
E-mail: internet@tehnoline.hr
As a visitor to our website, you have the right to receive information about the handling of your personal data and to submit requests to exercise your rights.
Purposes and legal basis for data processing
We use your personal data exclusively for the purpose of responding to your enquiry submitted via the contact form. We use the data only for specified, clear, legitimate and expected purposes and do not forward or use it for unforeseen or unexpected purposes.
Processing is carried out in accordance with the General Data Protection Regulation and Croatian laws and regulations.
We store your personal data in our central database when you submit an enquiry or request a quote. Depending on the type of enquiry, the following data may be collected:
- First and last name
- E-mail address
- Contact number
- Address for availability check
The data is accessible only to those employees who require it to respond to the enquiry.
All of the above data is collected as necessary; without it, submitting an enquiry is not possible.
Rights related to the processing of personal data
In connection with the collection and processing of your personal data, we guarantee you the following rights:
- Right of access
- Right to rectification
- Right to erasure ("right to be forgotten")
- Right to restriction of processing
- Right to data portability
- Right to object
Right to object
If the processing of your personal data is based on our legitimate interests, you have the right to object at any time to such processing of personal data insofar as the processing relates to your data.
Amendments to the Data Protection Statement
This data protection statement may be amended from time to time in order to align it with the actual situation and legal regulations. In the event of significant amendments, we shall take appropriate measures to inform you in a timely and suitable manner of all such additions and changes.
Cookies
Use of cookies
This website and its online services may use cookies to improve services. The decision to allow the use of cookies on this website is entirely yours. Please note that the website functions optimally only if the use of cookies is enabled.
What are cookies?
Cookies are small files that your browser saves to your disk when visiting our website. This enables our website to recognise your computer the next time you visit, so as to offer you a personalised browsing experience. Cookies are not designed to spy on users, do not track everything a user does, and are not malicious code or viruses. Cookies are also not associated with unsolicited messages or spam, cannot store passwords, and are not intended solely for advertising. Information such as your name or e-mail address will not be stored - websites cannot access your personal information and files on your computer.
In order to use cookies in accordance with the Electronic Communications Act, the Personal Data Protection Act, EU Directives 2002/58/EC and 95/46/EC, and the GDPR, we require your consent.
Types of cookies
Session cookies and persistent cookies
Session cookies are temporary cookies that expire once you leave the website. These cookies are required for the proper functioning of certain applications or features on this site.
Persistent cookies are used to improve the experience of our users (e.g., remembering login details so you do not have to enter them every time you visit the website). These cookies remain in your browser's cookie file for a longer period. This time period depends on the settings chosen in your browser. Persistent cookies allow data to be transmitted to the web server each time you visit the site.
First-party and third-party cookies
First-party cookies - are issued by this website. These cookies often serve for the proper functioning of the website and for remembering your preferences on the website.
Third-party cookies are cookies set by another website or service, such as YouTube. We have no access to or control over these cookies. You should consult the relevant privacy policies of those third parties.
Necessary and other cookies
Necessary cookies are essential for the operation of our website and the use of its features and/or services. By using this website, you automatically consent to the use of necessary cookies without which the website cannot function.
Performance cookies collect information about how visitors use our website, for example which pages visitors most frequently access and whether they receive error messages from those pages. These cookies do not collect data that identifies the visitor. All information collected by these cookies is anonymous. They are used solely to improve the functioning of this website.
Functional cookies enable our website to remember choices and customisations you have made during your visit and provide enhanced personal features. For example, remembering changes to language settings or currency preferences. They may also be used to enable third parties to provide social sharing tools and to remember your preferred sharing services.
Marketing cookies are used to track visitors across the website. The intention is to display advertisements that are relevant and engaging to the individual user, and thereby more valuable to publishers and third-party advertisers.
How to accept or reject cookies
You can always block the use of some or all cookies we use on our website; however, this may affect its functionality.
Additionally, you can accept or reject some or all cookies by adjusting your browser settings.
Contact information
Tehnoline telekom d.o.o.
OIB: 62579761244
IBAN: HR8323600001102728050
Bože Gumpca 49, 52100 Pula
Phone: +385 (0)52 350 000
Helpdesk number: 0800 2556
E-mail: internet@tehnoline.hr